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The Key to Thriving Amid Today’s Market Volatility: HCM and Workforce Management Technology

This blog post was originally published by UKG – inspiring every organization to become a great place to work through HR, pay, workforce management, and culture technology built for all.  Research shows the right tech solutions can help you navigate — and thrive — through market uncertainty. Key Points: Strategic workforce planning with HCM tools helps businesses stay agile and aligned during market volatility. Agile talent management enables internal mobility through skills tracking and targeted reskilling. Automated compliance in workforce systems reduces regulatory risk and ensures up-to-date policies. Real-time analytics from HCM platforms empower leaders to make faster, data-driven decisions.   Businesses today are facing challenges ranging from shifting U.S. tariffs and global trade tensions to supply chain disruptions and labor shortages. These uncertainties demand more than just reactive measures—they require strategic foresight, agility, and data-driven decision-making. To stay competitive and resilient, you need to rely on your HR and payroll technology, also known as human capital management (HCM), and workforce management software. These tools go beyond traditional HR functions, offering powerful capabilities to plan, adapt, and optimize workforce strategies in real time. From small businesses to global enterprises, leveraging this technology can be a game-changer in navigating market volatility. “Companies that reap the benefits in uncertain economic times are those with deep insight into how to re-allocate the time and skills of their workforces to mitigate additional uncertainty,” explains Eddie Hearn, Lead Labor Economist at UKG.   This blog explores some of the most significant business impacts of today’s economic uncertainty and how your organization can navigate them with the right workforce technology. Unique Impact of Market Volatility on the Frontline Workforce According to the April 2025 UKG Workforce Activity Report, based on data from approximately 6.2 million hourly U.S. employees, the unpredictability of sweeping tariffs has started to impact U.S. frontline workers. Manufacturing workers had fewer shifts and less overtime in April for the first time in 15 months, while across all sectors, shiftwork increased at a slower pace of just 1.5%. What does this mean? Reduced hourly shift work is often a precursor to reduced hiring and, eventually, lower employment.  Moreover, according to a recent UKG survey of 5,000 frontline workers, 52% said they are worried that tariffs could trigger layoffs, while 74% anticipate a negative impact on their future earnings. These concerns are already prompting changes in behavior: 70% of respondents said they are adapting by working extra hours, improving their skill sets, or boosting their savings in response to the economic instability. “As the U.S. moves into an era of elevated economic-policy volatility, UKG data increasingly shows us how employers and employees are playing a waiting game to see what will happen if and when volatility resolves. In an environment of great uncertainty for workers, it is crucial for companies to be able to quickly react to changes in frontline-working conditions that impact hours, hires, quits, and wages. Companies that reap the benefits in uncertain economic times are those with deep insight into how to re-allocate the time and skills of their workforces to mitigate additional uncertainty.” – Eddie Hearn, Lead Labor Economist, UKG    By deploying HCM and workforce management software, your organization can help frontline workers manage uncertainty by offering greater visibility into schedules, shift availability, and earnings. These tools support flexible scheduling, enable skill development, and help employers make data-driven staffing decisions to minimize layoffs. By improving transparency and access to opportunities, they help workers adapt and stay resilient during market volatility. Enabling Strategic Workforce Planning  One of the most critical aspects of managing through economic uncertainty is the ability to plan proactively. HR and payroll software enables businesses to model various workforce scenarios, helping leaders understand the implications of different strategic decisions. With scenario modeling, HR leaders can forecast labor needs, estimate costs, and assess the feasibility of changes such as shifting production or restructuring teams. These insights ensure that workforce strategies align with broader business goals, enabling smarter, faster decisions. Applying Agile Talent Management and Redeployment Economic shifts often require companies to pivot quickly, sometimes within weeks or even days, making agile talent management essential. HR platforms help identify skill gaps, track employee competencies, and facilitate reskilling or upskilling initiatives. Redeploying talent internally across departments or regions helps businesses reduce the need for external hiring, lower costs, and retain valuable institutional knowledge. HCM and workforce management solutions simplify this by providing real-time visibility into workforce capabilities, availability, and development needs, enabling smarter, more efficient talent allocation and long-term workforce engagement and resilience. Addressing Employee Compensation Concerns Business owners and leaders aren’t the only ones concerned about the current climate. As tariffs and shifting economic policies unsettle markets, employees are becoming increasingly concerned about their compensation. A recent WTW survey found that 56% of companies reported rising employee anxiety over base pay.  To help manage employee uncertainty, organizations are using HCM and workforce technologies to gain real-time insights into workforce costs, productivity, and engagement. This enables leadership to make data-driven decisions about compensation and staffing while maintaining transparency and employee trust.  Managing Compliance and Risk When trade policies evolve and labor laws shift, maintaining compliance becomes increasingly complex, especially for companies operating globally. HCM and workforce management systems help organizations stay ahead of regulatory changes by automating compliance tracking and maintaining detailed audit trails. These platforms ensure that contracts, policies, and procedures are updated in real time, minimizing legal risks and supporting operational continuity. They also help manage cross-border workforce compliance, which is essential for global organizations navigating varied legal environments.  Optimizing Labor Costs and Productivity In times of market volatility, controlling labor costs without sacrificing productivity is a top priority. Workforce management tools such as time and attendance and scheduling offer detailed visibility into workforce performance, allowing you to optimize schedules, reduce overtime, and manage labor more effectively. By identifying inefficiencies through workforce analytics and automating repetitive tasks, you can streamline operations and improve return on investment. These tools also support better resource allocation, ensuring that labor is deployed only when and where it’s needed most. A good example is Costa Coffee, the U.K.’s largest coffeehouse chain, with 16,000 baristas across 1,500+ locations. They

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5 HR Compliance Mistakes to Avoid in 2025

1. Outdated Employee Handbooks Legal Framework Updates Employee handbooks are legal documents in the eyes of courts and regulators. Yet many organizations let them fall out of date—failing to reflect critical changes in employment law.In 2025, several updates should be on your radar: New pay transparency laws require salary ranges in job descriptions and internal communications. EEOC guidance has been revised to include new language around harassment, accommodations, and retaliation policies. State-specific regulations have evolved around family leave, mental health support, and overtime policies. Legal requirements for disclosing AI use in hiring and performance management tools are becoming common. Sample Language to Revise Ensure your employee handbook includes: Clear, updated non-discrimination and anti-harassment policies aligned with EEOC guidance. Details on wage transparency: how salary bands are structured and who to contact for information. Clauses on data privacy and automated decision-making (if using AI in hiring or HR). Acknowledgment forms with timestamps and digital signature trails. Review and update your handbook annually—or more frequently if legal changes occur. Distribute revisions through your HR platform and require fresh acknowledgments from every employee. 2. Mismanaging Overtime and Classification FLSA and Exempt vs. Non-Exempt Employee classification issues continue to trigger lawsuits, wage disputes, and fines—especially when job duties don’t match exempt status or when salaried employees work beyond 40 hours a week. As of 2025: Salary thresholds for exempt employees have risen. Classification audits are increasing at both federal and state levels. Remote and hybrid roles are receiving heightened scrutiny regarding hours worked. Recordkeeping Tips Clearly define job responsibilities and compare them with FLSA and state exemption criteria. Maintain accurate time records for all employees, including those paid on salary. Audit classifications quarterly, especially for roles that evolve or shift responsibilities. Automated time-tracking integrated with payroll systems can simplify classification reviews and help flag risks before they become costly. 3. Neglecting Privacy/Data Protections Employee Data Best Practices Between I-9s, direct deposit details, benefits elections, and health disclosures, HR handles some of the most sensitive data in the company. And in 2025, new state and federal data protection regulations demand higher standards. Best practices include: Encrypting all employee data at rest and in transit. Assigning user-based permissions for access to sensitive files. Storing documentation in secure, audit-ready systems. Clearly disclosing to employees how their data is used and protected. Breach Protocols In the event of a data breach, having a documented response plan is mandatory. Your plan should include: Immediate containment steps and IT support activation. Notification timelines and formats for employees, vendors, and regulators. Review processes to assess scope and responsibility. Remediation actions to prevent recurrence. Compliance-ready HR software from trusted providers like Pinkerton Payroll & Insurance simplifies data protection and offers reliable audit trails. 4. Skipping Compliance Audits Self-Audit Checklist Skipping internal audits is one of the biggest HR compliance mistakes—especially in high-risk areas like payroll, onboarding, and classification. Every HR manager should conduct routine reviews that assess: Whether employee handbooks are current and acknowledged. If job classifications are correct and documented. Whether tax forms (W-4, I-9) are properly completed and stored. If benefits deductions are accurate and reflect current enrolments. Whether time-tracking logs are complete and align with payroll data. HR Software Audit Tools Modern payroll and HR platforms offer built-in tools that help automate and document these checks. These include: Exception reporting for missing or outdated records. Flags for classification or overtime discrepancies. Automated email alerts when forms go unsigned or data mismatches occur. To explore how integrated platforms can support your compliance goals, visit HR Services 2025, where Pinkerton outlines features designed specifically for growing businesses. 5. Incomplete New Hire Processes Form W-4, I-9 Steps Improper onboarding isn’t just inefficient—it’s a compliance risk. Every new hire must complete key documents in line with federal regulations: W-4s must reflect current tax structures and be validated against payroll records. I-9s must be completed within three days of hiring, with ID verification. In Florida, many employers are required to use E-Verify to validate work eligibility. Onboarding Policy Guide Build a consistent onboarding program that includes: Secure digital document collection and signature tracking. Time-stamped acknowledgment of handbook policies. Benefits elections that feed directly into payroll. A welcome process that reinforces compliance, culture, and clarity. Platforms like the one used by Pinkerton ensure all onboarding steps are logged, compliant, and ready for audit. How Integrated Payroll + HR Helps AI‑Powered Alerts Integrated platforms now feature smart compliance monitoring. These systems detect issues such as: Inconsistent employee classification. Missing onboarding documents. Mismatches between timesheets and exempt status. Lapsed certifications or expired IDs. These alerts reduce HR burden and prevent compliance issues from escalating. Audit Trails Every action—form completion, classification change, salary update—is logged and time-stamped. This documentation is crucial during: IRS or Department of Labor audits. Internal HR investigations. Workers’ compensation or wage disputes. Pinkerton’s platform offers robust auditing functionality—automating documentation and supporting HR risk mitigation without added administrative work. Pro Tips: Stay Up to Date Join national organizations like SHRM and subscribe to compliance updates. Assign quarterly responsibilities for compliance review among HR staff. Create a compliance calendar with alerts for audits, handbook reviews, and benefit enrollment periods. Use digital onboarding workflows that enforce completion of I-9, W-4, and benefit forms. Reevaluate job descriptions and pay bands annually to align with wage laws. Regularly test data privacy policies and breach response readiness. Maintain integrations between payroll services for small business, HR, and benefits tools. Seek legal review of key employment policies each year. Conclusion: Minimize Risk in 2025 Compliance isn’t just about avoiding fines—it’s about building a resilient, respected workplace. By addressing the top five HR compliance mistakes in 2025—outdated policies, misclassification, privacy lapses, skipped audits, and incomplete onboarding—you ensure your team is protected and prepared. Partnering with an expert provider like Pinkerton Payroll & Insurance offers the structure, tools, and compliance insights you need. Their integrated payroll, HR, and benefits services are purpose-built for SMEs in Florida, blending national-grade automation with regional experience and live local support. To simplify your HR operations, secure

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Can a Small Business be a Great Place to Work?

Can a Small Business be a Great Place to Work? This blog post was originally published by UKG – inspiring every organization to become a great place to work through HR, pay, workforce management, and culture technology built for all. With seemingly endless modern job perks on the rise, HR professionals at small businesses may be wondering how they can compete with larger organizations to attract and retain the best talent. For an already resource-strapped company, it can be overwhelming to think about spending more time and money to win the war for talent against those with big budgets and dedicated teams focused on culture and engagement. But it’s critical not to get lost in the noise here. Instead, when competition for talent is high, smaller organizations need to ask a simple question as they wade through all the perks and initiatives their larger counterparts engage in — is that what really matters to people? We can all agree that free food and office yoga classes are nice incentives, but research from Great Place to Work® shows that employee retention is less about the perks and more about creating a company culture of care. It’s about trust, leadership, human connection, wellness, and belonging, diversity, equity, and inclusion. So with that in mind, what should small businesses rally around to create stand-out cultures? Let’s take a look.  What’s easier for small businesses? Because small businesses are, well, small, it’s easier for them to build and foster trust — the defining component of a great workplace. Whether it’s more transparency or less corporate hierarchy, small businesses can use this advantage to find and keep the talent they need to thrive. After all, a great workplace is one where employees trust the people they work for, have pride in what they do, and enjoy the people they work with. And if size doesn’t dictate great culture, then yes, a small business can be a great place to work with the right mix of core values. As we get into some more specific examples of how HR pros at small businesses can use the advantages they have to build an employer brand and invest in company culture, take a look at the diagram below to see the five core elements of building trust with employees and where in the organization employees look for those elements: What can small businesses do to create great workplaces? There’s no single blueprint or one-size-fits-all approach to building a great place to work. There are, however, some common areas you should investigate as starting points. Looking into the following areas may help you map the key points in an employee’s journey with your company and reinforce cultural values like trust, respect, purpose, and community. Start day one off strong with a thoughtful onboarding process Employees want to feel connected to the organization, and as a small business, it’s easier to make that personal from the beginning. A positive first impression is imperative to an employee’s wellbeing, and people often form that impression before they even join your organization. Completing redundant tasks and leaving new hires wondering what steps to take next will negatively impact their overall experience. By connecting your recruiting and core HR processes, you can ensure new hires trust that their success is top of mind for their manager. Looking for a specific idea? Try building out individualized 90-day action plans as part of your onboarding experience. Prioritize career development Have you heard of an internal talent marketplace? It’s a more efficient, technology-driven employee management and retention system. It leads to better retention through tracking the skillsets of employees and helping them to further develop and build upon those skills, and it works with them to build a career path within the organization. To do this, there needs to be a commitment to support fair and consistent performance and succession strategies that identify, nurture, and develop top talent. Small businesses often have flat structures, which allows employees more visibility and connection. These broader learning opportunities ultimately keep everyone invested in the company’s culture, and both internal and external job seekers will view your organization as one that prioritizes career development. Focus on all aspects of wellbeing Great Place to Work surveyed over 14,000 people from 37 countries to better understand trends in the average worker’s day-to-day experiences of wellbeing in their workplace, and found that while employee experience is influenced by many factors, there are a few key areas HR needs to focus on to promote positive employee wellbeing: ·         Mental and emotional wellbeing: The first step in promoting mental health at work is to talk about it. Over the last two years, mental health has come to the forefront for many of us as we experienced the pandemic, the challenges of navigating remote work, and social unrest. This is an issue that affects all people, at all levels in an organization. Mental wellness check-ins, providing resources, and offering formal programs are becoming priorities for many organizations moving forward. ·         Sense of purpose: Aligning an individual’s role with the organization’s values correlates to a higher sense of purpose, which has been linked to higher resilience and more favorable views of employers. We’ll talk a little bit more about purpose later. ·         Personal support and meaningful connections: When employees are given proper resources and workplace flexibility, they’re more likely to have a positive sense of wellbeing. Supportive social relationships within a team are also important, as an environment of equity and inclusion is necessary to create psychological safety and teamwork. ·         Financial wellbeing: Many people spend a significant amount of time worrying about their personal finances at work. It’s important that employees earn enough to feel financially stable, and that your workplace promotes equal pay practices, but what more can be done? Offering programs that give employees access to their pay before pay day, for instance, has been linked to improvements in productivity and reduced absenteeism.   Celebrate your people’s achievements to foster a sense of purpose Nearly 50 percent

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The Top 7 Recruitment and Employee Retention Strategies for Small Businesses

This blog post was originally published by UKG – inspiring every organization to become a great place to work through HR, pay, workforce management, and culture technology built for all. In today’s competitive job market, attracting and retaining top talent is about more than just offering a competitive salary. Small businesses have a unique advantage over larger corporations: the ability to create a personal, responsive, and value-driven workplace culture. A strong company culture not only keeps employees engaged but also helps businesses thrive. However, many small businesses struggle with hiring and retention due to limited budgets and a lack of formal HR infrastructure. A recent study by HR.com’s HR Research Institute and UKG found that while 60% of SMBs are concerned about retaining key talent, only about a quarter are leveraging strategic HR technologies to improve hiring, culture, and retention. This presents an opportunity: the right technology can help small businesses overcome these challenges while fostering a workplace culture where employees want to stay. At Pinkerton Payroll & Insurance, we understand these struggles firsthand. Our HR technology solutions help businesses streamline processes, improve employee experiences, and ultimately build a stronger workforce. Why Company Culture Matters More Than Ever A strong workplace culture has direct benefits for businesses of all sizes, but for SMBs, it’s a game-changer. Here’s why: Attract Top Talent: When your culture aligns with your mission and values, it becomes a magnet for like-minded professionals who are excited to contribute. Boost Engagement and Trust: Employees who feel valued and supported are more productive and committed. Reduce Turnover Costs: Hiring and training new employees is expensive. A positive culture builds loyalty, saving you time and money in the long run. Leveraging HR Technology to Strengthen Your Business Many small businesses assume HR technology is only for large enterprises, but that’s far from the truth. In reality, modern HR platforms streamline day-to-day tasks, freeing up time to focus on strategic growth. Pinkerton Payroll & Insurance offers technology solutions that help business owners attract, engage, and retain employees—without the administrative headaches. 7 Key Recruitment and Retention Strategies for Small Businesses To help small businesses compete for top talent, we’ve compiled seven key strategies that leverage HR technology to improve hiring and retention. Attract Top Talent with Engaging Job PostingsFirst impressions matter. Use an applicant tracking system to save time, optimize job postings, and highlight company culture, benefits, and growth opportunities. Posting on social media and industry-specific sites can also help expand your reach. Impress Candidates with a Smooth Hiring ProcessSpeed and efficiency matter in today’s job market. Offer online applications, skills assessments, and video interviews to keep the process seamless. Automated updates ensure candidates stay informed and engaged throughout the process. Use Data to Refine Your Recruitment StrategyHR analytics can help businesses track applicant flow, identify hiring trends, and predict future workforce needs. Data-driven insights ensure your hiring efforts are targeted and effective. Simplify OnboardingA strong onboarding process sets employees up for success from day one. Automated workflows and centralized portals make it easy for new hires to access important information, complete paperwork, and integrate into the company culture. Invest in Employee DevelopmentContinuous learning keeps employees engaged and motivated. Provide access to online learning platforms, career development pathways, and upskilling programs to ensure long-term career growth. Support and Empower EmployeesEmployees want to feel valued. Recognition programs, pulse surveys, and open communication channels help businesses proactively address concerns and boost morale. Modernize Payroll and BenefitsPayroll and benefits are crucial to employee satisfaction. Automated payroll systems, self-service portals, and compliance tools ensure accuracy and ease of access—reducing errors and enhancing employee confidence in their pay and benefits. Thinking Outside the Box: Addressing Hidden Employee Pain Points Beyond the usual perks and benefits, businesses should consider less obvious factors affecting retention—like employee commutes. Studies show that long, stressful commutes contribute to burnout and job dissatisfaction. Larger corporations may offer transportation solutions, but SMBs can explore creative alternatives, such as remote work options, commuter benefits, or flexible scheduling. Gain a Competitive Edge with the Right Strategy In today’s business landscape, a strong company culture is no longer optional—it’s a necessity. Implementing these recruitment and retention strategies, paired with the right HR technology, can help small businesses attract top talent, enhance employee engagement, and ensure long-term success. At Pinkerton Payroll & Insurance, we provide technology solutions that help small businesses simplify HR, streamline payroll, and build a workplace where employees thrive. If you’re ready to take your business to the next level, contact us today to learn how we can help.

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Full-Time, Part-Time, Contractor? Payroll Tips for Every Employee Classification

This blog post was originally published by UKG – inspiring every organization to become a great place to work through HR, pay, workforce management, and culture technology built for all. In any organization, large or small, payroll management plays a crucial role. It’s not just about paying your employees on time — it’s about ensuring that your business operations are compliant with various laws and regulations. One key aspect of payroll management is understanding employee classifications. These classifications significantly impact how payroll is managed. Understanding Employee Classifications Employee classifications include full-time, part-time, temporary, and contractors, among others. Each classification has its own set of benefits, tax implications, and pay structures. For instance, full-time employees may be eligible for health insurance and retirement benefits while contractors may not. Understanding these distinctions is vital for accurate payroll management. Here are some of the common employee classifications and what you need to consider for each: Full-time employees Full-time employees are the pillars of many businesses. They typically work a standard week and enjoy the predictability of a regular schedule and consistent salary. They often have access to a range of benefits, including health insurance, retirement plans, and paid time off. However, many full-time roles are exempt from overtime pay under the Fair Labor Standards Act (FLSA), which means they don’t receive extra pay for working more than 40 hours a week. This is usually because they earn a salary above a certain amount and perform specific job duties, such as executive, professional, administrative, computer, or outside sales work. The Department of Labor Wage and Hour Division outlines a series of tests that must be met for each of these job categories to be considered exempt from FLSA regulations. This classification offers businesses flexibility in managing workload but requires careful attention to ensure all criteria are met. Part-time employees Part-time employees are the flexible contributors in the workforce, working fewer hours with great adaptability. They typically work fewer than 30 hours a week, which means their paychecks reflect the hours they work. This arrangement provides them with a balance between work and personal life, allowing room for studies, hobbies, or multiple jobs. For employers, part-time workers add versatility to the team but come with their own set of rules. They’re usually nonexempt, making them eligible for overtime pay if they work more than 40 hours in a week. While benefits may be limited compared to full-time employees, understanding and offering what you can is essential for maintaining high morale and retention with your part-time employees as it is expensive to replace employees once they are trained. Contract employees Contract employees are the special guests of the workforce, brought in for their unique skills to perform specific roles for a set period of time based on the scope of the project. Whether it’s completing a project, filling gaps, or providing niche expertise, these workers know their contracted rate of pay and duration from the start. While they might be on your payroll, contract employees often have different paths regarding benefits and compliance. They’re usually nonexempt, so they’re eligible for overtime, and depending on the contract’s structure, they might have a different benefits package or won’t have one at all through your company. In addition, you will need to file a Form 1099 for these employees as part of your year-end tax processes. It’s crucial to understand what compliance means for these temporary team members to ensure their time with you is productive. Independent contractors Independent contractors truly embody the spirit of entrepreneurial independence as they offer their expertise on their own unique terms. They’re self-employed, working on a project-by-project basis, with the freedom to set their own hours. Unlike traditional employees, they manage their own taxes and often move from project to project without the safety net of employment and labor laws or company-provided benefits. Since they’re not on your payroll, the usual employee benefits and protections don’t apply. However, it’s important to correctly classify them to avoid potential legal issues that can arise from misclassification. Recognizing the unique role they play in your organization is essential for fostering a transparent and compliant relationship. It’s all about appreciating their contribution and ensuring everything aligns with the rules. Temporary employees Temporary employees typically step in to cover leaves of absence, peak/seasonal periods, or special projects. Their employment is for a fixed period of time with the end date known from the start. Compliance and benefits for these temporary team members can vary. They’re generally considered nonexempt, making them eligible for overtime pay, but their short-term status often means a lighter benefits package, if any. Therefore, it’s important to ensure that you make their employment timeframe very clear. Otherwise, if they are denied benefits under their temporary status without a clear employment end date, you may be in violation of the Employee Retirement Income Security Act (ERISA). On-call employees On-call employees are ready to spring into action when needed. They may not work daily, but when called upon, they’re expected to be available and ready. This flexibility is crucial for roles that require an immediate presence, whether in-person or remote. How these employees are compensated depends on any restrictions that may be imposed, such as: Restricted on-call status: This may mean that the on-call employee must be on-premises or focused on other work duties while waiting. This type of work typically requires payment. Nonrestricted on-call status: This may mean that the on-call employee is able to be off-premises as long as they return to work when they receive a call. Payment for this type of on-call work depends on whether or not they are able to use their on-call time for personal activities. Volunteers Volunteers generously offer their skills and time without any anticipation of financial gain, making their contributions priceless, yet not quantifiable in the conventional business context. Volunteers are not classified as employees and it’s important to ensure that the work they perform remains genuinely voluntary and doesn’t unintentionally stray into the realm of employment. Ultimately, it’s

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FUBA COVID-19 Update: CDC Guidance for Employers with Suspected or Confirmed COVID Cases

The Centers for Disease Control (CDC) has issued guidance for employers that have a suspected or confirmed case of COVID-19 at their workplace. This e-Alert is a summary of the CDC’s information. Details can be found at the CDC’s website. What should I do if an employee comes to work with COVID-19 symptoms? Employees who have symptoms when they arrive at work or become sick during the day should immediately be separated from other employees, customers, and visitors and sent home. Employees who develop symptoms outside of work should notify their supervisor and stay home.Sick employees should follow the CDC recommended steps. Employees should not return to work until they have met the criteria to stop home isolation and have consulted with a healthcare provider. Employers should not require sick employees to provide a COVID-19 test result or healthcare provider’s note to validate their illness, qualify for sick leave, or return to work. Healthcare provider offices and medical facilities may be extremely busy and not able to provide such documentation in a timely manner. What should I do if an employee is suspected or confirmed to have COVID-19? In most cases, you do not need to shut down your workplace. But you should close off any areas that the sick person used for prolonged periods of time. Wait 24 hours (or as long as possible) before cleaning and disinfecting to minimize potential for other employees being exposed to respiratory droplets. Follow the CDC cleaning and disinfection recommendations. In addition to cleaning and disinfecting, you should determine which employees may have been exposed to the virus and need to take additional precautions: If an employee is confirmed to have COVID-19, employers should inform the other employees of their possible exposure to COVID-19 in the workplace but should maintain confidentiality by not revealing the name of the employee who tested positive. Employees who test positive for COVID-19 should not come to work and should isolate at home if they do not need to be hospitalized and follow the CDC recommended steps. Workplaces should follow the CDC’s recommended precautions for people exposed to COVID and tell potentially exposed employees to stay home for 14 days and self-monitor for symptoms. Employees should not return to work until they have met the criteria to stop home isolation and have consulted with a healthcare provider. If employees have been exposed but are not showing symptoms, should I allow them to work? Employees may have been exposed if they have been within 6 feet of a person with COVID-19 for a prolonged period of time. Exposed employees who do not have symptoms should remain at home and practice social distancing for 14 days. All other employees should self-monitor for symptoms and wear cloth face coverings when in public. If they develop symptoms, they should notify their supervisor and stay home. What should I do if I find our several days later, after an employee worked, that they were diagnosed with COVID? If it has been less than 7 days since the sick employee was in the workplace, you should clean and disinfect all areas used by the sick employee following the CDC cleaning and disinfection recommendations. If it has been 7 or more days since the sick employee was in the workplace, additional cleaning and disinfection is not necessary. Continue routinely cleaning and disinfecting all high-touch surfaces in the workplace. Other employees may have been exposed if they were in within 6 feet of the sick employee for a prolonged period of time (longer than 15 minutes): If an employee is confirmed to have COVID-19, you should inform the other employees of their possible exposure to COVID-19 in the workplace but maintain confidentiality by not revealing the name of the employee who tested positive.  Employees who have symptoms should self-isolate and follow the CDC recommended steps. Employees who were potentially exposed but have no symptoms should remain at home or in a comparable setting and practice social distancing for 14 days. Employees not considered exposed should self-monitor for symptoms. If they develop symptoms, they should notify their supervisor and stay home. When should an employee suspected or confirmed with having COVID-19 return to work? Employers do not need to require a sick employee to provide a negative COVID-19 test result or healthcare provider’s note to return to work. Employees with COVID-19 who have stayed home can stop home isolation and return to work when they have met one of the following criteria: Persons with COVID-19 who have symptoms may return to work if: They have gone at least 3 days (72 hours) without a fever and have improvement in respiratory symptoms (cough, shortness of breath); and At least 10 days have passed since their symptoms first appeared. OR They have no fever and They have improvement in respiratory symptoms (cough, shortness of breath), and They have negative results from at least two consecutive COVID tests done at least 24 hours apart. People who test positive for COVID-19 but don’t have symptoms may return to work if: At least 10 days have passed since the date of their first positive COVID-19 test assuming they have not subsequently developed symptoms since then. OR They have negative results from at least two consecutive COVID tests done at least 24 hours apart. FUBA members with questions about COVID-19 can call us at 800-262-4483 or email our experts for assistance. Click here for FUBA’s dedicated Coronavirus Resources page for Florida businesses.

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IRS: Employers Must Report Pay for FFCRA Leave on W-2

Employers are required to report the amount of qualified sick and family leave wages paid to employees under the Families First Coronavirus Response Act (FFCRA) on Form W-2, according to guidance from the IRS and the U.S. Treasury Department. The guidance was provided in Notice 2020-54, issued by the agencies on July 8, 2020. Reporting FFCRA Compensation on the W-2 Employers will be required to report FFCRA leave compensation in either Box 14 of Form W-2, or in a statement provided with the Form W-2. The reporting requirement provides self-employed individuals who are also employees with the information necessary to claim sick and family leave tax credits for which they are eligible. According to the Notice, these individuals must also report on Form 7202, Credits for Sick Leave and Family Leave for Certain Self-Employed Individuals, included with their income tax returns. The guidance provides employers with optional language to use in the Form W-2 instructions for employees, explaining that the FFCRA leave wages may limit employees’ tax credits for FFCRA leave with respect to any additional self-employment income. Employee Leave Under FFCRA The FFCRA requires covered employers to provide employees with up to 80 hours of paid sick leave and up to 10 weeks of partially compensated leave under the Family and Medical Leave Act for specified reasons relating to COVID-19. Employers may take a dollar-for-dollar reimbursement through tax credits for all qualifying wages paid under the FFCRA. Applicable tax credits also extend to amounts paid or incurred to maintain health insurance coverage.

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Preparing for a Second Wave of COVID-19 Cases

Even as stay-at-home orders and restrictions are lifted, daily operations won’t be business-as-usual for many across the country. The coronavirus (COVID-19) pandemic is still going on, despite businesses reopening. Moreover, public health officials and experts are warning of a potential second wave of COVID-19 cases. Of course, no one knows if or when a second wave of infection will strike—or whether it will be as bad as or worse than the first wave. As such, businesses across the country should start planning today so they’re properly prepared for a second wave of COVID-19 cases. Review Federal, State and Local Guidance Similar to the first wave of COVID-19 cases, governmental guidance will play a large role in how your organization should respond to a second wave of COVID-19 cases. The COVID-19 pandemic has impacted states and regions in different ways. A second wave of cases may follow the same suit, affecting different regions at different times and in varying capacities. This means that businesses in one region may be able to remain open, while businesses in other regions may need to close or adjust for a second time. As such, it’s critical to understand and continually review all relevant state and local orders to determine if your business needs to take action in the face of a second wave of COVID-19 cases. Review Your Organizational Risks Even if there aren’t federal, state or local recommendations to close your business or make changes to prevent the second spread of COVID-19 cases, that doesn’t mean your organization is safe from the coronavirus. What’s more, some businesses may have greater exposures than others, underscoring the importance of performing a thorough risk assessment to determine how you should respond.   Similar to conducting a risk assessment for planning to reopen following the first wave of COVID-19 cases, your organization should conduct a risk assessment in preparation for a reemergence of COVID-19 cases. While the complexity of risk assessments will differ from business to business, they typically involve the following steps: Identifying the hazards—When it comes to planning for a second wave of the coronavirus, businesses need to think critically about their exposures, particularly if an infected person entered their facilities. When identifying hazards, it’s a good idea to perform a walkthrough of the premises and consider high-risk areas. It’s also important to consider what tasks employees are performing and whether or not they are especially exposed to COVID-19 risks when performing their duties. Deciding who may be harmed by a second wave of cases and how—Once you’ve identified hazards to your business, you need to determine what populations of your workforce are exposed to COVID-19 risks. When performing this evaluation, you will need to make note of high-risk individuals (e.g., staff members who meet with customers or individuals with preexisting medical conditions). Assessing risks—Once you have identified the risks facing your business, you must analyze them to determine their potential consequences. For each risk facing your business, you’ll want to determine: How likely is this particular risk to occur? What are the ramifications should this risk occur? When analyzing your risks, consider potential financial losses, compliance requirements, employee safety, business disruptions, reputational harm and other consequences. Controlling risks—With a sense of what the threats to your business are, you can then consider ways to address them. There are a variety of methods businesses can use to manage their risks, including: Risk avoidance—Risk avoidance is when a business eliminates certain hazards, activities and exposures from their operations altogether. Risk control—Risk control involves preventive action. Risk transfer—Risk transfer is when a business transfers their exposures to a third party. For preparing for a second wave of the coronavirus, control measures could include cleaning protocols, work-from-home orders and mandated personal protective equipment (PPE) usage. Monitoring the results—Risk management is an evolving, continuous process. Once you’ve implemented a risk management solution, you’ll want to monitor its effectiveness and reassess. Remember, the COVID-19 pandemic so far has been rapidly evolving, and guidance can change quickly. Your business should be prepared to take action at short notice. Maintain Workplace Safety Maintaining workplace safety is crucial to preventing the spread of COVID-19 at your organization, and will continue to be crucial in protecting your organization against a second wave of COVID-19 cases. There are a number of OSHA and Centers for Disease Control and Prevention (CDC) workplace controls to consider if your risk assessment determines that COVID-19 poses a threat to your employees or customers. For instance, you should: Implement administrative controls—Typically, administrative controls are changes in work policies or procedures that reduce or minimize an individual’s exposure to a hazard. An example of an administrative control for the coronavirus is establishing alternating days or extra shifts that reduce the total number of employees in a facility at a given time. Utilize PPE—Businesses should focus on training workers on proper PPE best practices. Employees should understand how to properly put on, take off and care for PPE. Training material should be easy to understand and must be available in the appropriate language for all workers. Consider engineering controls—Engineering controls protect workers by removing hazardous conditions or by placing a barrier between the worker and the hazard. For COVID-19, engineering controls can include: Installing high-efficiency air filters Increasing ventilation rates in the work environment Installing physical barriers, such as clear plastic sneeze guards Screen employees before they enter the building— To keep employees safe, consider conducting screening procedures to identify potentially ill employees before they enter the workplace. The Equal Employment Opportunity Commission permits employers to measure employees’ body temperatures before allowing them to enter the worksite. Any employee screening should be implemented on a nondiscriminatory basis, and all information gleaned should be treated as confidential medical information under the Americans with Disabilities Act—specifically, the identity of workers exhibiting a fever or other COVID-19 symptoms should only be shared with members of company management with a true need to know. Be sure to notify employees of this practice prior to implementation in

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President Trump Signs Bill Amending PPP Into Law

Since being established as part of the Coronavirus Aid, Relief and Economic Security Act in March 2020, the Paycheck Protection Program (PPP) has been the subject of additional stimulus bills, legal guidance and interim final rules. In the latest development, Congress passed the Paycheck Protection Program Flexibility Act of 2020, which is a bill that provides borrowers with greater flexibility in spending PPP funds without compromising forgiveness eligibility. President Donald Trump signed the bill into law on Friday, June 5, 2020.   What is included in the bill? The bill, which passed with a bipartisan vote, makes the following amendments to the PPP to provide relief to borrowers: Loan repayment terms—The bill extends the minimum loan term for unforgiven PPP loans from two years to five years. Payroll costs vs. nonpayroll costs— For forgiveness eligibility, the bill reduces the portion of PPP funds that must be spent on payroll costs from 75% to 60%, and raises the nonpayroll cost limitation from 25% to 40%. Covered period extension—The bill extends the covered period during which borrowers must spend the PPP funds to be eligible for forgiveness from eight weeks to 24 weeks from the date of origination of the loan. Payroll tax deferment—The bill permits borrowers to defer payroll taxes without being penalized while still remaining eligible for loan forgiveness. Extension of rehiring safe harbor—The bill extends the rehiring safe harbor by six months to provide borrowers with additional time to restore payroll levels or rehire employees without facing a reduction in the amount of forgiveness for which they are eligible. The original date was June 30, 2020, and the new date is Dec. 31, 2020. In addition to the provisions above, the bill provides loan forgiveness eligibility exemptions for borrowers that are not able to rehire an employee or a replacement. There are also exemptions for loan forgiveness eligibility for borrowers that are not able to return to the same level of business due to complying with COVID-19-related orders or circumstances. What’s next? Borrowers should review the bill carefully and speak to their lender should they have any questions. In addition, borrowers should direct any questions regarding their PPP loan to their lender. We will continue to monitor any additional developments regarding the PPP and deliver updates as necessary. For more information about the PPP, contact Pinkerton Insurance Group.

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New Law Provides Flexibility on PPP Loan Forgiveness

Under a new federal law effective June 5, 2020, the requirements for PPP loan forgiveness have been relaxed in favor of small businesses. The new rules are: More time to use the loan: Instead of having to use your PPP loan in the 8 weeks after you get it, the new law gives you either 24 weeks or until the end of this year (whichever is earlier) to use your PPP loan.  More flexibility on how you spend your loan: The old PPP rules required you to use at least 75% of your loan on payroll costs (salary/wages, health insurance, retirement, paid leave, and unemployment taxes) and no more than 25% on certain non-payroll costs (rent, utilities, and mortgage interest). The new rules require you to spend only 60% of your loan on payroll costs and allow up to 40% on the approved non-payroll costs. This is a very helpful change for small businesses who were not able to reopen but who were still obligated to pay their rent and utilities.  Longer to pay back your loan: Any portion of your PPP loan that is not forgiven will be converted to a loan. New PPP loans approved after June 5, 2020 will be for 5 years. Existing PPP loans are for 2 years, but you can negotiate with your lender to change it to a 5-year loan.  No penalties for reducing employee count and/or employee wages: Your PPP loan forgiveness can be reduced if you have fewer employees or lower employee salaries after receiving your loan than you did before the pandemic. To read more about PPP loan forgiveness reduction, click here and scroll down to #3) Forgiveness amounts can be reduced two ways. Under the new rules, you now have until December 31, 2020 to restore employees and wages to your pre-pandemic levels and still get loan forgiveness. The new law allows you to get full forgiveness if you can document that you are unable to re-hire employees who were on your payroll as of February 15, 2020 and you can’t hire similarly-qualified individuals to fill their positions by December 31st. Also, if you can document that you can’t go back to your pre-pandemic staffing level because your business is complying with worker or customer social distancing measures, your loan forgiveness will not be penalized. We expect a lot more guidance from the Small Business Administration on this topic in the near future.  Payroll tax deferral: Businesses who receive PPP loan forgiveness are now eligible to defer the employer’s share of employee payroll taxes over the next two years. See FUBA’s coronavirus resources page for an explanation of how this payroll tax deferral works. If you have questions about your PPP loan or forgiveness, you can ask our expert staff and we will assist you.­ Email us at fuba@fuba.org or call us at 800-262-4483. FUBA’s coronavirus resources page for small businesses is constantly updated and can be found here. 

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